When can I expect my order to arrive?
Please allow 1-3 business days to process the order. Once the order is shipped, it will take 3-5 days for domestic US destinations, and 10-15 days for international orders.
What are you current methods of shipping?
The current method of shipping is USPS.
If I don't like the color, can I return it?
Unfortunately we do not accept returns. However we will provide a replacement if the product arrives damaged or not as described within 14 days of receiving the package.
Can I change my order?
Once an order has been processed it cannot be changed.
Can I cancel my order?
An order can only be cancelled if it has not been shipped, typically within 12 hours.
Where can I find Lipmatic products?
Lipmatic products are sold exclusively through Matic Cosmetics.