FAQ
Where can I find LipMatic products?
- LipMatic products are sold exclusively through maticcosmetics.com
When can I expect my order to arrive?
- Please allow 1 to 3 business days to process the order. Once the order is shipped, it will take 3 to 5 days for Domestic US Destinations, and 10 to 15 days for International Orders.
What are my shipping options?
- Matic Cosmetics ships through USPS.
Does Matic Cosmetics accept returns?
- Unfortunately, we do not accept returns. However we will provide a replacement if the product arrives damaged or not as described within 14 days receiving the package.
Can I change my order after placing it?
- Unfortunately, once an order is placed, the order cannot be changed.
Can I cancel my order?
- An order can only be cancelled if it has not been shipped. Orders typically ship between 1 to 3 days after purchase.
How can I reach customer service?
- To contact Customer Service, use our Contact Form.